xbjeee Privacy Policy

1 Introduction and Scope

xbjeee ("we", "our", or "platform") provides an online gaming and entertainment service for users in Bangladesh. This privacy policy explains what personal information we collect and how we manage that information when you use the xbjeee website, create an account, or use our services.

This policy applies to all users who visit the xbjeee website or use our services. By continuing to use our services, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

2 What Information We Collect

xbjeee collects user information in several ways. Details are provided below:

2.1 Information Provided Directly

During account registration and verification, you provide the following information directly to us:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID or passport number (where applicable)
• bKash, Nagad, Rocket, or Upay account details (for transactions)
• Home address

2.2 Automatically Collected Information

When you use our website, some information is collected automatically. This includes:

• IP address and device type
• Browser version and operating system
• Time and duration of site visits
• Pages visited and navigation patterns
• Data collected through cookies and web beacons

2.3 Transaction-Related Information

Information related to your deposits, withdrawals, and gaming activity is stored securely in our system. This includes transaction amounts, dates, methods, and outcomes.

3 Purpose of Information Use

xbjeee uses your information for the following legitimate purposes:

• Service Delivery: Managing accounts, processing transactions, and ensuring gaming services.
• Identity Verification: Using information to prevent fraud and verify age.
• Security: Detecting unauthorized access and suspicious activity.
• Customer Support: Resolving your issues and providing assistance.
• Bonuses and Promotions: Sending applicable bonuses and offers to your account.
• Legal Compliance: Retaining information necessary to comply with applicable laws and regulations.
• Service Improvement: Conducting analysis to improve the user experience.

4 Information Sharing and Third Parties

xbjeee may share information with third parties in limited circumstances and under strict conditions. These cases are:

4.1 Payment Processors

Necessary information is shared with payment providers such as bKash, Nagad, Rocket, and Upay to complete transactions. These organizations are governed by their own privacy policies.

4.2 Technology Partners

Game software providers (such as Pragmatic Play, JILI, PG Soft, Spribe, etc.) may receive certain technical information to keep gaming services running smoothly. However, this is kept to a minimum and limited to technical necessity.

4.3 Legal Requirements

We may be required to share information with authorities under court orders, government directives, or applicable law. In such cases we will provide only the information legally required.

5 Data Protection and Security

The security of your information is our top priority. xbjeee uses industry-standard security measures:

• SSL Encryption: All data transfers are encrypted using SSL/TLS technology.
• Secure Servers: Information is stored on protected and controlled servers.
• Access Control: Only authorized staff can access the information they need.
• Regular Audits: Our security measures are regularly reviewed and tested.
• Two-Factor Authentication: A two-factor verification method is used to protect accounts.

While we take every security measure available, complete security on the internet cannot be guaranteed. You are therefore advised to keep your password confidential and to notify us immediately if you notice any suspicious activity.

6 Cookie Policy

xbjeee uses cookies to improve your browsing experience. Cookies are small data files stored on your device.

6.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the website. These cannot be disabled.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Help analyze and improve how the site is used.

6.2 Cookie Control

You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.

7 Data Retention and Deletion Policy

xbjeee retains your information only for as long as necessary or as required by legal obligations.

• Active Accounts: Information is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, certain information may be retained for a set period as required by law.
• Transaction Records: Financial records are kept for the period defined by applicable law.

Once the need to retain information has ended, we securely delete or anonymize that information.

8 User Rights

As a user of xbjeee, you have the following rights over your own information:

• Right to Know: You have the right to know what information we hold about you and how we use it.
• Right to Correction: If your information is incorrect, you can request that it be corrected.
• Right to Deletion: In certain circumstances you can request that your information be deleted.
• Right to Object: In some cases you can object to the processing of your information.
• Data Portability: You can request your own information in a structured format.

To exercise these rights, please contact our support team. We will respond to your request within a reasonable time.

9 Protection of Minors

xbjeee services are for users aged 21 and above only. We do not knowingly collect information from minors. If it comes to our attention that information from a minor has been collected, we will immediately delete that information and close the associated account.

If you become aware that a minor is using our services, please notify our support team immediately.

10 Policy Changes and Updates

xbjeee may update this privacy policy from time to time. For any significant changes, we will publish a notice on the website or notify you via your registered email.

Continuing to use our services after a policy update will be considered as your acceptance of the revised policy. You are therefore advised to visit this page regularly.

11 Tips for Safe Online Behavior

You can play an important role alongside xbjeee in protecting your information:

• Use a strong and unique password — a combination of numbers, letters, and special characters.
• Do not share your login details with anyone.
• Avoid accessing your account on public or unsecured Wi-Fi networks.
• Keep your device and browser up to date at all times.
• Be cautious of phishing emails and suspicious links.
• If you notice any suspicious activity, inform us immediately.